USER GUIDE

Privacy Policy

Understanding Your Privacy: Tonkra Messenger's Commitment to Safeguarding Your Information and Ensuring a Secure Messaging Experience.

1. INTRODUCTION

Welcome to TONKRA Messenger! This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our BULK SMS, VOICE, EMAIL / WhatsApp, and other messaging products (collectively referred to as “Services”).

2. INFORMATION WE COLLECT

We collect and process various types of information, including:

  • Account Information: Information provided during the registration process, such as name, contact details, and authentication credentials.
  • Communication Data: Messages, communication history, and related content sent or received through our Services.
  • Usage Data: Information about how you interact with our Services, including log files, device information, and usage patterns.
  • Contacts: Information about the contacts you communicate with using our Services.

3. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • Providing Services: To deliver and maintain our messaging products, including BULK SMS, VOICE, EMAIL / WhatsApp.
  • Communication: To communicate with you regarding our Services, updates, and important notices.
  • Improvements: To analyze and improve the quality, features, and functionality of our Services.
  • Legal Compliance: To comply with applicable laws and regulations.

4. INFORMATION SHARING AND DISCLOSURE

We may share your information with third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist with the provision of our Services.
  • Legal Requirements: To comply with legal obligations, such as responding to subpoenas, court orders, or legal process.
  • Consent: With your consent or at your direction, including when you choose to share information with third-party applications.

5. SECURITY

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or method of electronic storage is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. YOUR RIGHTS

You have the right to:

  • Access: Request access to your personal information.
  • Correction: Request correction of your personal information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your personal information.

7. CONTACT US

If you have any questions or concerns about our Privacy Policy or practices, please contact us at support@tonkra.com